Privacy Policy
Last updated: June 2025
1. Introduction
Roam Hanks Consultancy ("RHC", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at roamhanksconsultancy.com or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide Directly
- Name, email address, phone number, and company name submitted via contact forms
- Information shared during consultation calls or email correspondence
- Business information shared as part of our consulting engagement
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on pages
- Referring URLs and device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our consultancy services
- Send service-related communications (not marketing, unless consented)
- Improve and optimise our website and service delivery
- Comply with legal obligations
- Make investor introductions on your behalf (where engaged to do so)
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Contract: Where processing is necessary to deliver our services to you
- Legitimate Interest: To improve our service and communicate with prospects
- Consent: Where you have explicitly opted in to marketing communications
- Legal Obligation: Where required by UK law
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Investment partners — only with your explicit consent as part of the investor introduction service
- Service providers — third parties who assist us in operating our website and business (e.g. email platforms), bound by confidentiality agreements
- Legal authorities — where required by law or regulation
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client engagement data is typically retained for 7 years for legal and compliance purposes. You may request deletion at any time.
7. Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Withdraw consent at any time (where consent is the basis)
- Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk
8. Cookies
Our website uses minimal cookies necessary for core functionality. We do not use advertising or tracking cookies. By continuing to use our site, you consent to our use of essential cookies. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites (e.g. F6S, partner websites). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure and we cannot guarantee absolute security.
11. Contact Us
For any privacy-related questions, to exercise your rights, or to raise a concern, please contact us at:
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top. We encourage you to review this policy periodically.